Content Guidelines & Community Standards
SkillsSetu is a Moochwala’s sister concern company. At SkillsSetu, we are committed to delivering high-quality, career-focused IT education while maintaining the trust, safety, and integrity of our learning environment. This Policy outlines how our platform operates and what we expect from users.
1. User Eligibility
You must be at least 18 years of age or using the platform under the supervision of a parent/guardian.
You agree to provide accurate and updated information during registration.
2. Code of Conduct
All learners, instructors, and mentors must:
Show respect in communication with peers, faculty, and staff
Avoid misuse, abuse, or offensive behavior
Follow the course rules and complete assignments ethically
Not share copyrighted material or login credentials
Violation may lead to suspension or termination of your account without refund.
3. Course Access & Use
Course content is for personal learning use only.
Access is valid for the duration specified during enrollment.
Unauthorized sharing, recording, or distributing course material is prohibited.
4. Fee Structure & Refunds
Course fees must be paid as per the pricing and payment plans provided.
Refunds, if applicable, will be processed as per the specific course refund policy.
Once a course begins or digital content is accessed, no refund may be applicable.
5. Certification
Certificates will be issued only upon successful course completion, including all assessments, projects, and participation requirements.
6. Placement Support Policy
SkillsSetu offers placement assistance, not guaranteed jobs.
To qualify, you must:
Complete the full course curriculum
Attend mock interviews and sessions
Maintain professional conduct with hiring partners
We reserve the right to deny support if you fail to meet these requirements.
7. Privacy & Data Protection
We protect your personal data in line with our [Privacy Policy].
Your information will only be shared with mentors, hiring partners, or service providers when required.
8. Communication Policy
We may contact you via email, phone, SMS, or app notifications for course updates, support, or offers.
You can opt-out of promotional communications at any time.
9. Grievance Redressal
If you face any issues, you can contact our support team at:
10. Changes to Policy
We may update this policy as needed. Any changes will be posted on our website, and continued use of the platform implies your acceptance.
9. Grievance Redressal
If you face any issues, you can contact our support team at:
📧 Email: support@skillssetu.com
📞 Phone: +91-9990936633
📍 Hours: Monday to Saturday, 10 AM to 6 PM
By using SkillsSetu, you agree to follow this policy and contribute to a safe, respectful, and outcome-focused learning environment.
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